Complaint Board

Data for month ending May 2026

(Note : Data is updated on 7th of every month)

Sr. No	Received from	Pending at the end of last month	Received	Resolved	Total Pending	Pending complaints > 3 months	Average Resolution time (in days)
1	Directly from investors	0	0	0	0	0	0
2	SEBI (SCORES)	0	0	0	0	0	0
3	Other Sources (if any)	0	0	0	0	0	0
4	Grand Total	0	0	0	0	0	0

*Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.

Trend of monthly disposal of complaints

Sr. No	Received from	Pending at the end of last month	Received	Resolved	Total Pending
1	August 2025	0	0	0	0
2	Grand Total	0	0	0	0

*Inclusive of complaints of previous months resolved in the current month. *Inclusive of complaints pending as on the last day of the month.

Trend of annual disposal of complaints

Sr. No	Received from	Pending at the end of last month	Received	Resolved	Total Pending
1	2025	0	0	0	0
2	Grand Total	0	0	0	0

*Inclusive of complaints of previous years resolved in the current year.
#Inclusive of complaints pending as on the last day of the year.

Note: For Any service related assistance or grievances you can reach us at suppport@infolineequity.com. We take minimum 15 working days to respond or to come up with the solution of your query. If you are unsatisfied with our response then you can escalate your issue to SEBI scores web / scores app. Further for any unsatisfactory resolution from scores you can reach out to smartodr.

: Grievance Redressal/ Escalation Matrix :

SEBI Registered Research Analyst Details:
Registered Name: Vijay Porwal
Trade Name: Infoline Equity Research
Type of registration: Individual
SEBI Registration No.: INH000028158
BSE Enlistment No.: 7308

Nearest SEBI office:
Securities & Exchange Board of India 1st Floor, securities and exchange board of india, Satguru Parinay, 104-105, AB Rd, Opposite C-21 Mall, Scheme No 54, Indore – 452001

SEBI RA List:
https://www.sebi.gov.in/sebiweb/ other/OtherAction.do?doRecognisedFpi=yes&intmId=14
BSE Enlisted RA: https://www.bseindia.com/IARA/ RegisteredRA.aspx

Registered/Correspondence Office Address:
Office Location:- First Floor 137 Ahilya Nagar Extn Gopur Square INDORE (M.P.)

Details of Compliance Officer:
Name: Mr. Vijay Porwal
Phone: +91 91835 81161

WhatsApp: +91 91835 81161 ( Only this whatsapp is one & official. Do not deal any other whatsapp Number from Info Line Equity )
Email: suppport@infolineequity.com.

( Note: We are using one & only official WhatsApp number. If you contacted through other WhatsApp, please inform us immediately via our official WhatsApp number i.e. +91 91835 81161 or email at support@infolineequity.com.)

Important Notice:
If you are dissatisfied with our services, kindly raise your initial complaint to support@infolineequity.com or contact +91 91835 81161

If the issue remains unresolved after 7 days or if you are still not satisfied with our response, you have the option to escalate your concern to SEBI through the following channels:
SEBI SCORES Link: https://scores.sebi.gov.in/
SEBI ODR Link: https://smartodr.in/
SEBI Toll-Free Number: 1800 22 7575 or 1800 266 7575
Also write to any of the SEBI Office – Addresses Link: https://www.sebi.gov.in/contact-us.html
SCORES iOS App: https://apps.apple.com/us/app/ sebiscores/id6478849917
SCORES Google Play Store App: https://play.google.com/store/apps/ details?id=com.sebi

SEBI Investor website and Saarthi App offer free tools and resources for Investor Awareness and Education:

Visit the SEBI investor website at: https://investor.sebi.gov.in/
Download SEBI SaarThi App in Android: https://play.google.com/store/ apps/details?id=com.sebi.invapp
Download SEBI SaarThi App in iOS: https://apps.apple.com/in/ app/saa%E2%82%B9thi/ id1589426387

To protect the investors from unauthorized schemes/frauds due to impersonation:

Ensure that the RA service fees are paid exclusively to the bank account registered under the name of the Research Analyst (RA) and only through the verified RA website.

Any payments made outside of these channels will be considered as payments for unregistered advisory services, and the RA will not entertain any obligations or complaints in such cases.
Always request email communications related to payment Invoices and from the RA’s registered email ID listed on the SEBI website under Research Analysts.

Be sure to inform Research Analysts about any suspicious accounts.
You can find the list of Research Analysts in India registered with SEBI and BSE here:

https://www.sebi.gov.in/sebiweb/ other/OtherAction.do?doRecognisedFpi=yes&intmId=14.
https://www.bseindia.com/IARA/ RegisteredRA.aspx

Further, as a part of investor awareness and cautioning the public at large, the Exchange is publishing and updating all issued press releases on its website under the ‘Media coverage and Press releases issued to caution investors’ heading.

The link to view/refer to issued press releases on the Exchange website is given below.
The Exchange website Link: –

https://www.bseindia.com/ markets/MarketInfo/ MediaRelease.aspx
https://www.bseindia.com/ attention_investors.aspx
Visit the Investor Charter and Complaint Table at: www.infolineequity.com